PRIVACY POLICY
HolidayDany
Casa Manus · Apartment La Luna
Last Updated: June 2026
1. Welcome
Welcome to HolidayDany.
Your privacy is important to us. We are committed to protecting your personal data and handling it responsibly, transparently and in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Spanish Organic Law LOPDGDD 3/2018, and all other applicable data protection laws.
This Privacy Policy explains how we collect, use, store and protect your personal information when you:
- visit our website;
- contact us through our contact or booking forms;
- make a direct reservation;
- stay at Casa Manus or Apartment La Luna;
- communicate with us before, during or after your stay.
Our goal is simple:
We only collect the information that is necessary to provide you with an excellent stay and to meet our legal obligations.
We never sell your personal information.
2. Data Controller
The controller responsible for processing your personal data is:
Ingolf Hunger
HolidayDany
Email: info@holidaydany.com
Website: www.holidaydany.com
Unless otherwise stated, Ingolf Hunger determines the purposes and means of processing personal data collected through HolidayDany.
3. Scope of this Privacy Policy
This Privacy Policy applies to all personal data collected through:
- www.holidaydany.com
- direct booking enquiries
- contact forms
- email communication
- direct reservations
- reservations made through Booking.com where HolidayDany receives guest information required to manage the reservation
- future newsletter subscriptions (if activated)
It also applies to information collected during your stay at
- Casa Manus
- Apartment La Luna
This Privacy Policy does not apply to third-party websites that may be linked from our website, including Booking.com or other booking platforms. Those websites operate under their own privacy policies.
4. Information We Collect
Depending on how you interact with us, we may collect the following categories of personal data.
Information you provide
When you contact us or make a booking, you may provide:
- full name
- email address
- telephone number
- country of residence
- number of guests
- preferred travel dates
- special requests
- messages sent through our contact or booking forms
- correspondence by email
Reservation Information
When you make a reservation, we may process:
- booking number
- accommodation booked
- arrival and departure dates
- number of adults and children
- booking status
- payment status
- communication relating to your reservation
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- browser type
- operating system
- device information
- language settings
- pages visited
- date and time of access
- referring website
- cookie identifiers
- usage statistics collected through Google Analytics (subject to your consent)
Information required by law
Spanish legislation requires accommodation providers to register certain guest information with the competent authorities.
Where legally required, we may collect and process information such as:
- full legal name
- nationality
- date of birth
- identity document details (passport or national ID)
- date of arrival
- date of departure
This information is processed solely to comply with applicable legal obligations.
Sensitive Personal Data
HolidayDany does not intentionally collect or request special categories of personal data, such as information concerning health, racial or ethnic origin, political opinions, religious beliefs or biometric data.
We kindly ask guests not to provide such information unless it is strictly necessary for the provision of our services (for example, accessibility requirements).5. Legal Basis for Processing
HolidayDany processes your Personal Data only where a valid legal basis exists under Article 6 of the General Data Protection Regulation (GDPR).
Depending on the circumstances, we process your Personal Data on one or more of the following legal bases:
Performance of a Contract
We process your Personal Data when it is necessary to:
- respond to booking enquiries;
- prepare quotations;
- confirm reservations;
- communicate before, during and after your stay;
- provide accommodation services;
- manage payments where applicable.
Without this information, we may be unable to provide our services.
Compliance with Legal Obligations
Certain information must be processed to comply with legal obligations applicable to accommodation providers in Spain.
These obligations may include:
- guest registration with the competent authorities;
- accounting and tax requirements;
- responding to lawful requests from public authorities.
Legitimate Interests
Where appropriate, we process Personal Data to pursue our legitimate interests, provided these interests do not override your fundamental rights.
Examples include:
- improving our website;
- protecting the security of our website;
- preventing fraud;
- maintaining records of bookings;
- responding to customer enquiries;
- improving our accommodation and guest experience.
Consent
In certain situations, we rely on your consent.
This applies, for example, to:
- Google Analytics cookies;
- future newsletter subscriptions;
- optional marketing communications.
You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
6. How We Use Your Personal Information
HolidayDany uses Personal Data solely for legitimate business purposes connected with operating our website and providing accommodation services.
Depending on your interaction with us, your Personal Data may be used to:
Manage Reservations
- process booking requests;
- confirm reservations;
- communicate booking details;
- send check-in instructions;
- answer questions before your arrival;
- provide support during your stay.
Deliver our Accommodation Services
Your information enables us to:
- prepare your accommodation;
- coordinate arrivals and departures;
- communicate regarding access, keys or special requests;
- provide assistance during your stay.
Legal Compliance
Where required by Spanish law, we process guest information for mandatory registration with the competent authorities.
We may also retain information necessary for accounting, taxation and legal obligations.
Improve our Website
Subject to your consent where required, we use analytics tools to understand:
- which pages visitors use;
- how our website performs;
- how we can improve user experience.
The information is used exclusively to improve HolidayDany's website and services.
Customer Communication
We may contact you regarding:
- your reservation;
- requested information;
- important updates;
- changes affecting your booking;
- emergency situations;
- customer support.
These communications are considered part of our accommodation services and are not marketing communications.
Future Newsletter
If you voluntarily subscribe to our future newsletter, we may occasionally send information regarding:
- special offers;
- new accommodation;
- local recommendations;
- updates to HolidayDany.
You can unsubscribe at any time by clicking the unsubscribe link or contacting us directly.
7. Contact Forms & Direct Bookings
When you submit an enquiry through our website, we collect only the information necessary to respond to your request.
Depending on the form, this may include:
- your name;
- email address;
- telephone number;
- preferred travel dates;
- number of guests;
- your message.
We use this information exclusively to:
- respond to your enquiry;
- prepare an offer;
- manage a reservation;
- communicate regarding your stay.
Submitting a contact form does not automatically subscribe you to any newsletter or marketing communications.
If no booking is made, enquiry data will only be retained for as long as reasonably necessary to handle your request and to comply with legal obligations.
8. Reservations made through Booking.com
HolidayDany also accepts reservations made through Booking.com and, where applicable, other booking platforms.
When you make a reservation through Booking.com, Booking.com acts as an independent controller for the Personal Data you provide on its platform.
HolidayDany receives only the information necessary to manage your reservation, such as:
- guest name;
- contact details;
- reservation dates;
- number of guests;
- booking reference;
- special requests submitted through the platform.
We process this information solely for:
- confirming your reservation;
- communicating regarding your stay;
- providing accommodation services;
- complying with legal obligations applicable to accommodation providers in Spain.
Any information collected directly by Booking.com remains subject to Booking.com's own Privacy Policy.
9. Cookies
HolidayDany uses cookies and similar technologies to ensure the proper functioning of our website, improve user experience and, where you have given your consent, analyze website traffic.
A cookie is a small text file stored on your device when you visit our website. Cookies help us remember your preferences, improve website functionality and understand how visitors use our website.
We use the following categories of cookies:
Strictly Necessary Cookies
These cookies are essential for the operation of our website.
They enable functions such as:
- secure browsing
- page navigation
- booking functionality
- website security
- remembering cookie preferences
These cookies cannot be disabled because the website would not function correctly without them.
Analytics Cookies
Subject to your consent, we use analytics cookies to understand how visitors use our website.
These cookies help us learn:
- which pages are most popular;
- how visitors navigate the website;
- how long visitors stay;
- which devices and browsers are used.
The information is used exclusively to improve HolidayDany and is not used to identify individual visitors.
Functional Cookies
Functional cookies remember choices you make, such as language preferences or other settings, to improve your experience on future visits.
Third-Party Cookies
Some pages on our website include services provided by third parties.
Examples include:
- Google Maps
- Google Analytics
These providers may place their own cookies in accordance with their own privacy policies.
Managing Cookies
When you first visit our website, you will be asked to choose your cookie preferences through our Cookie Banner.
You may:
- accept all cookies;
- reject non-essential cookies;
- customise your preferences.
You may also change your preferences later by reopening the Cookie Settings or by adjusting your browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
10. Google Analytics
Subject to your consent, HolidayDany uses Google Analytics, a web analytics service provided by Google LLC.
Google Analytics helps us understand how visitors interact with our website.
The information collected may include:
- pages visited;
- time spent on the website;
- approximate geographic region;
- device type;
- browser type;
- operating system;
- referring website.
We use this information solely to improve our website and services.
Where technically available, IP anonymisation is enabled.
Google may process certain information on servers located outside the European Economic Area.
Where Personal Data is transferred outside the EEA, Google applies appropriate safeguards in accordance with the GDPR, including the European Commission's Standard Contractual Clauses where applicable.
You may withdraw your consent for Google Analytics at any time through our Cookie Settings.
11. Google Maps
Our website uses Google Maps to display the location of our accommodation and provide visitors with route planning.
When Google Maps is loaded, Google may receive technical information including:
- your IP address;
- browser information;
- device information;
- approximate location;
- usage data.
This information is processed by Google in accordance with Google's own Privacy Policy.
Google Maps is only loaded after any legally required consent has been obtained through our Cookie Banner.
12. Newsletter
HolidayDany does not currently operate a newsletter.
Should a newsletter be introduced in the future, subscribers will receive marketing communications only after providing their explicit consent.
Newsletter subscribers may receive information regarding:
- special offers;
- accommodation updates;
- travel inspiration;
- local recommendations;
- news about HolidayDany.
Every newsletter will include an unsubscribe link allowing subscribers to withdraw their consent at any time.
Unsubscribing will not affect essential service communications relating to existing reservations.
13. Sharing of Personal Information
HolidayDany values your privacy.
We never sell your Personal Data.
We only share Personal Data where this is necessary to operate our business, comply with legal obligations or provide our accommodation services.
Depending on the circumstances, Personal Data may be shared with:
Technical Service Providers
Including providers responsible for:
- website hosting;
- cloud infrastructure;
- email services;
- website maintenance.
Booking Platforms
Where reservations are made through Booking.com or another booking platform, relevant information is exchanged only to manage your reservation.
Analytics Providers
Where consent has been provided, website usage information may be processed by Google Analytics.
Public Authorities
Where required by law, guest information may be provided to Spanish public authorities responsible for mandatory guest registration or other legal requirements.
Professional Advisers
Where necessary, Personal Data may be shared with:
- accountants;
- tax advisers;
- legal advisers;
- insurance providers.
Only where required for legitimate business purposes.
Business Transfers
Should HolidayDany ever be sold, merged or transferred, Personal Data may be transferred to the new owner, provided that appropriate safeguards continue to apply and your rights under applicable data protection law are respected.
Data Minimisation
Whenever we share Personal Data, we ensure that only the minimum amount of information necessary for the specific purpose is disclosed.
All service providers processing Personal Data on our behalf are expected to comply with applicable data protection legislation and maintain appropriate security measures.
14. International Transfers of Personal Data
Some of the third-party service providers used by HolidayDany may process Personal Data outside the European Economic Area (EEA).
Examples may include providers of:
- website hosting;
- analytics services;
- cloud infrastructure;
- mapping services.
Whenever Personal Data is transferred outside the EEA, HolidayDany ensures that one or more of the safeguards required under the GDPR are in place.
These safeguards may include:
- an adequacy decision issued by the European Commission;
- the European Commission's Standard Contractual Clauses (SCCs);
- another legally recognised transfer mechanism under applicable data protection law.
We only work with service providers that commit to maintaining an appropriate level of protection for your Personal Data.
15. Data Retention
HolidayDany retains Personal Data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.
Retention periods depend on the type of information involved.
As a general principle:
Booking enquiries
Information submitted through enquiry forms that does not result in a reservation will normally be retained only for the period reasonably necessary to respond to your request and for any applicable legal limitation periods.
Reservations
Reservation information is retained for the duration necessary to manage your stay and afterwards for the period required under applicable accounting, taxation and legal obligations.
Mandatory Guest Registration
Where Spanish law requires guest registration, the relevant information is retained for the legally prescribed retention period.
Website Analytics
Google Analytics data is retained only for the period configured within the analytics platform and only where consent has been provided.
Newsletter
Should HolidayDany introduce a newsletter in the future, subscriber information will be retained until consent is withdrawn.
When Personal Data is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable law.
16. Your Rights under the GDPR
If you are located within the European Economic Area, you have the following rights under the General Data Protection Regulation.
You have the right to:
- obtain confirmation whether we process your Personal Data;
- access the Personal Data we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your Personal Data where legally permitted;
- request restriction of processing;
- object to processing based on legitimate interests;
- receive your Personal Data in a structured, commonly used and machine-readable format (data portability);
- withdraw your consent at any time where processing is based on consent;
- lodge a complaint with your local supervisory authority or with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD).
We will respond to requests without undue delay and, where required by law, within one month.
17. Security of Personal Data
Protecting your Personal Data is important to us.
HolidayDany has implemented appropriate technical and organisational measures designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
These measures include, where appropriate:
- SSL/TLS encryption;
- secure website hosting;
- restricted access to Personal Data;
- password-protected administration systems;
- regular software updates;
- security monitoring;
- backup procedures;
- trusted service providers bound by confidentiality obligations.
Although we strive to protect all Personal Data, no method of electronic transmission or storage can guarantee absolute security.
Should a personal data breach occur that is likely to result in a risk to your rights and freedoms, we will act in accordance with the GDPR, including notifying the competent supervisory authority and affected individuals where required.
18. Children's Privacy
HolidayDany welcomes families and children staying together with their parents or legal guardians.
However, our website and booking services are intended for adults making reservations.
We do not knowingly collect Personal Data directly from children.
Any Personal Data relating to minors is processed only where necessary to manage a reservation made by a parent or legal guardian or where required by applicable law.
If you believe that a child has provided us with Personal Data without appropriate authorisation, please contact us. We will take appropriate steps to remove such information where required.
19. Changes to this Privacy Policy
HolidayDany may update this Privacy Policy from time to time to reflect:
- changes in legislation;
- improvements to our services;
- changes in technology;
- updates to our data processing practices.
The latest version will always be published on this website.
The date shown at the beginning of this Privacy Policy indicates when it was last updated.
Where legally required, we will provide additional notice of significant changes.
We encourage visitors to review this Privacy Policy periodically.
20. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights under the GDPR, please contact:
HolidayDany
Ingolf Hunger
📍 Calle Las Marismas 20, 38686 Alcalá, Tenerife, Spain
We will be pleased to answer your questions and respond to privacy-related requests as quickly as possible.